About Heartline Kenya
Heartline is all about connecting individuals with someone with a friendly ear. We provide a partner to listen to you without judgment when you feel overwhelmed, stressed, or need someone to share with good or bad news. The conversations you will have with us are secured and are not recorded to be shared with other parties or used in different forms. All information disclosed is private and confidential.
Heartline offers friendly terms so professional advice or treatment will not be offered but recommendations for a professional will be made should the client request for one. Heartline agents provide a friendly nonjudgmental ear to you, and we talk you through your feelings and experiences.
Mission
To foster mental health and emotional well-being across Kenya through accessible, empathetic, and culturally sensitive counseling and support services, empowering individuals to navigate life’s challenges with resilience and hope.
Vision
To cultivate a society in Kenya where every individual feels supported, understood, and empowered in their mental health journey, breaking down stigmas and barriers to care, and creating a community where mental health is valued, prioritized, and celebrated.